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HubSpot to Salesforce CRM & MCAE Migration

Migrated from HubSpot to Salesforce with MCAE to improve scalability, align sales and marketing, and enable better reporting and automation.

Project Description

This project focused on migrating a growing business from HubSpot to Salesforce CRM and Marketing Cloud Account Engagement (MCAE) to support more scalable sales and marketing operations. The existing HubSpot setup had reached its limits in terms of customization, reporting depth, and alignment between sales and marketing teams. 

The engagement began with a detailed assessment of the client’s HubSpot data, workflows, and campaign structure. This included contacts, companies, deals, lifecycle stages, marketing lists, email campaigns, forms, and automation rules. Based on this analysis, a structured migration plan was defined to ensure data accuracy, minimal disruption, and continuity across both sales and marketing functions. 

On the Salesforce side, Sales Cloud was configured to reflect the client’s sales process, including lead and opportunity management, custom fields, validation rules, and reporting. HubSpot data was carefully mapped and migrated into Salesforce, ensuring historical data remained usable and meaningful for ongoing operations. 

In parallel, Marketing Cloud Account Engagement (MCAE / Pardot) was implemented to replace HubSpot’s marketing automation capabilities. This included setting up prospect syncing, lead scoring and grading, engagement programs, email templates, forms, landing pages, and campaign tracking. Close attention was given to aligning MCAE automation with Salesforce data so that sales teams could clearly see prospect activity and intent. 

The project also included integrations with third-party tools such as scheduling and email platforms to maintain existing business workflows. Extensive testing was conducted across data sync, automation rules, and reporting to ensure reliability before go-live. 

Overall, this migration provided the client with a more robust, scalable CRM and marketing automation foundation, improved visibility between teams, and greater flexibility to support future growth and advanced campaign strategies. 

Start Date / End Date

Start:

Monday, 15 June 2025

End:

Saturday, 30 August 2025

Project Author

Gomathi Natarajan

Salesforce Architect

Yokesh Mohanraj

Salesforce Developer

Contact Links

Find Out What to Expect

Why This Project Matters

The existing HubSpot setup had limitations in handling growing sales and marketing operations, particularly in customisation, reporting depth, and alignment between teams. Moving to Salesforce provided a more scalable foundation, better data visibility, and the flexibility needed to support long-term business growth.

A structured migration approach was followed, starting with a detailed audit of existing data, workflows, and campaigns. Data was carefully mapped, validated, and migrated in stages to ensure accuracy and continuity. This ensured that historical records remained usable and business operations continued without interruption.

Salesforce centralises both sales and marketing data, allowing teams to work from a single source of truth. With MCAE (Pardot), marketing engagement data such as email activity and website interactions is directly visible within Salesforce, helping sales teams prioritise leads and respond more effectively.

The migration resulted in improved visibility across teams, reduced manual processes, and a more structured sales and marketing workflow. With Salesforce as a scalable platform, the client is now better positioned to support growth, run advanced campaigns, and make data-driven decisions.

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