Tell us a bit about your idea, and we’ll get back to you with a clear path forward.
Many organisations struggle to operationalise Marketing Cloud Engagement effectively across channels like email, SMS, and push. Without a clear structure, campaigns become fragmented, data remains underutilised, and automation fails to scale.
Our Marketing Cloud Engagement implementation services are designed to bring clarity, structure, and scalability to your marketing operations. We define data models, campaign workflows, and automation journeys upfront so your team can execute seamlessly across channels.
We focus on building a strong engagement foundation using Journey Builder, Audience segmentation, and Data Extensions, ensuring every campaign is aligned with your business goals and delivers measurable impact.
We offer structured Marketing Cloud Engagement implementation packages based on your business needs:
• Essentials is ideal for teams starting with multi-channel marketing and looking to set up core campaign infrastructure and data models.
• Advanced is designed for growing teams that require scalable journeys, deeper segmentation, and performance optimisation across channels.
• Custom is tailored for organisations that need complex integrations, enterprise-grade automation, and fully customised engagement architecture.
Explore the detailed comparison below to understand what each package includes and choose the right approach for your marketing execution and growth.
| Feature |
Essentials £2,000 – £4,000 2 to 4 weeks |
Advanced £4,000 – £9,000 4 to 8 weeks |
Custom Custom Pricing 8+ weeks |
|---|---|---|---|
| Marketing Cloud org setup & configuration | ✔ | ✔ | ✔ |
| Business unit configuration | ✔ | ✔ | ✔ |
| User roles & permissions setup | ✔ | ✔ | ✔ |
| Salesforce CRM connector (MC Connect) | ✔ | ✔ | ✔ |
| Sending & tracking domain setup | ✔ | ✔ | ✔ |
| IP warming strategy & setup | ✖ | ✔ | ✔ |
| Contact & subscriber data import / migration | ✔ | ✔ | ✔ |
| Data extension setup & management | ✔ | ✔ | ✔ |
| Audience segmentation (basic lists) | ✔ | ✔ | ✔ |
| Advanced segmentation (SQL-based) | ✖ | ✔ | ✔ |
| Custom data model configuration | ✖ | ✔ | ✔ |
| Data Cloud (CDP) integration | ✖ | ✔ | ✔ |
| Email template creation | ✔ | ✔ | ✔ |
| Preference center setup | ✔ | ✔ | ✔ |
| Transactional email setup | ✔ | ✔ | ✔ |
| SMS / MMS setup | ✖ | ✔ | ✔ |
| Push notification setup | ✖ | ✔ | ✔ |
| Dynamic content configuration | ✖ | ✔ | ✔ |
| Automation Studio setup | ✔ | ✔ | ✔ |
| Journey Builder configuration | ✔ | ✔ | ✔ |
| Triggered sends setup | ✔ | ✔ | ✔ |
| Engagement journey build | ✔ | ✔ | ✔ |
| A/B testing setup | ✖ | ✔ | ✔ |
| Cross-channel journey orchestration | ✖ | ✔ | ✔ |
| Einstein Send Time Optimisation | ✖ | ✔ | ✔ |
| Einstein Engagement Scoring | ✖ | ✔ | ✔ |
| Einstein Copy Insights | ✖ | ✔ | ✔ |
| Forms and form handlers | ✔ | ✔ | ✔ |
| Landing page design and build | ✔ | ✔ | ✔ |
| Content Builder setup | ✔ | ✔ | ✔ |
| CloudPages setup | ✖ | ✔ | ✔ |
| Website tracking setup | ✔ | ✔ | ✔ |
| Campaign performance dashboards | ✔ | ✔ | ✔ |
| Marketing analytics (Datorama / Intelligence) | ✖ | ✔ | ✔ |
| Custom reporting & ROI tracking | ✖ | ✔ | ✔ |
| Third-party integrations (Slack, Zendesk etc.) | ✖ | ✔ | ✔ |
| API / external integrations | ✖ | ✔ | ✔ |
| Digital wallet / messaging tracking | ✖ | ✔ | ✔ |
| Dedicated Marketing Cloud consultant | ✖ | ✔ | ✔ |
| Custom campaign strategy planning | ✖ | ✔ | ✔ |
| Ongoing optimisation and support | ✖ | ✔ | ✔ |
| Dedicated solution architect | ✖ | ✖ | ✔ |
| Custom journey & lifecycle design | ✖ | ✖ | ✔ |
| Enterprise data architecture design | ✖ | ✖ | ✔ |
| Multi-business unit setup & governance | ✖ | ✖ | ✔ |
| Advanced personalisation strategy | ✖ | ✖ | ✔ |
| End-to-end campaign execution support | ✖ | ✖ | ✔ |
| Priority support & SLA | ✖ | ✖ | ✔ |
| Ongoing optimisation roadmap | ✖ | ✖ | ✔ |
Get clarity on pricing, timelines, and implementation scope for Marketing Cloud Engagement. These answers will help you understand how multi-channel campaigns, data structuring, and automation journeys are implemented effectively to support your marketing goals.
Marketing Cloud Engagement implementation services cover the complete setup of your multi-channel marketing foundation. This includes account configuration, data model design using Data Extensions, audience segmentation, and campaign setup across email, SMS, and push channels.
We also configure Journey Builder for automated customer journeys, set up email templates, subscription management, and tracking mechanisms to measure engagement. Additionally, integration with Salesforce CRM ensures seamless data flow between marketing and sales, enabling better targeting and performance tracking.
The timeline for Marketing Cloud Engagement implementation typically ranges from 6 to 10 weeks, depending on the complexity of your requirements. A basic setup with core campaign and data structure can be completed faster, while advanced implementations involving multiple channels, integrations, and custom journeys may take longer.
We define clear timelines at the beginning of the project, ensuring that each phase such as data setup, campaign configuration, and testing is completed efficiently without delays.
Yes, we support complete multi-channel campaign setup using Marketing Cloud Engagement. This includes configuring email campaigns, SMS messaging, and push notifications, all managed through a unified platform.
We ensure that campaigns are not only set up but also aligned with your customer journey, allowing you to deliver consistent and personalised communication across channels. This helps improve engagement, conversion rates, and overall marketing effectiveness.
Yes, we design and customise customer journeys based on your business workflows and lifecycle stages. Using Journey Builder, we create automated journeys that respond to user behaviour, engagement patterns, and business triggers.
Whether it is onboarding, lead nurturing, re-engagement, or retention campaigns, each journey is tailored to ensure relevant communication at the right time, improving customer experience and driving better results.
Yes, we handle full integration between Salesforce CRM and Marketing Cloud Engagement. This ensures that your customer data, leads, and campaign interactions are synchronised across systems.
With proper integration, your marketing and sales teams can work with a unified data view, enabling better segmentation, accurate reporting, and improved campaign targeting. This also supports advanced use cases like triggered journeys based on CRM activity.